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Monday 19 December 2011

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Rent pain

Macrossan Street
Reduced sales means rent pain bites that little bit harder.

Empty retail shops have become a common sight in what was once a vibrant shopping strip, as rents continue to push business owners to the brink - and beyond.

Macrossan Street tenants are hardest hit with a handful of landlords who own much of the retail property reportedly charging rents of up to $22,000 a month, with reports from some business owners saying they face a hike in rents rather than the decrease they urgently require.

According to Jo Wagner, who runs Port Douglas Cookies on Macrossan Street, city based landlords don't understand the market, and apparently don't appear to be trying.

"Most of them I think are Melbourne people that don't even live in the town.

"They come up in June and July when it's thriving and they just think we're whinging and trying to do them out of money. They have no idea what it's like to live and work in Port Douglas.

"It used to be that you could guarantee that you would do your turnover through the busy times so you could squirrel it away so you'd have enough to see you through the quiet time.

"That's not the case anymore. People aren't spending what they used to."

Ms Wagner thanked her regular customers for their support which has enabled her to keep the doors open, highlighting the importance of shopping locally where possible.

President of the Port Douglas Chamber of Commerce, Ken Dobbs, said that an overall loss of businesses can't wholly be attributed to rents, adding that some landlords are open to negotiation.

"There has been a lot of business closures in the past five years, but there has been a new supply in that time frame. The nett position is that we've probably got less than we had at that time.

"The real concern I've got is the loss of take away food outlets. That will do us really damage. The people who come here want restaurants but they also want the take away snack food too."

The Chamber's Doug Calvert agrees that rents are only part of the problem, citing wages and decreased sales as other major factors in the decline of Port's businesses.

Mr Calvert, himself a retail business owner with shops in Macrossan Street, qualified his statement by saying that as sales reduce and rents remain the same, the percentage of turnover required to 
pay the rent increases.

The Chamber will complete a review of business closures in 2011 in January next year.

Are you a business owner? Tell us your experience. 

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tony , 05-01-12 15:23:
I would like to say I hope Bel Cibo had a great Xmas and New year, Andy your cmments are so true, nearly every place does takeaway and home delivery in port douglas some of these people need to open there eyes and ears around town to really see what is on offer and not be stuck in there small worlds
Toni Bennett, 22-12-11 11:03:
The cost of renting and owning commercial property in Port Douglas is extortionate. The state government charges land tax - the landlord receives nothing in return for paying this and a property worth half a million would pay ~ $5000 land tax. The council rates on this property are ~ $5000 ( since amalgamation CRC also charges Water Rates and served notice this year that the tenants may in future be charged for removal of waste) what services are we actually getting for our rates - not even a Christmas tree or decorations in the main street ? Insurance on this property, if it is a restaurant could be upward of $5000 per year if you can get insurance - in high risk areas where flood or cyclones are prevalent, you may not be able to get a company to insure you. Then if you are in a body corporate situation Body Corporate Fees. If you are a Landlord who has a mortgage to boot $*!## - I think we are over taxed & over governed - selling up and living in Asia may be a better option.
Andy Gray, 21-12-11 19:01:
Certainly rent can be an massive issue but before signing a lease you also have to take into account the WORST case scenario, as these are hard times across the board. Reading the article, comments from Ken ?Dobbs about lack of takeaway meals is going to hurt the town, are you serious that this is an issue. I do takeaway pizza @ bel cibo, so does rattle & hum & the beach shack, Finz & 2 fish both do takeaway seafood & the abundance of takeaway snacks from Underwraps, Taste, & most of Grant street hardly seems we are limited for choice. If your implying we don't have takeaway in this town look around some more...it's everywhere. We can all try to make sure that those tourists & locals get a great time here & a smile with our service the simple things I remember about coming here before we moved here. Merry xmas to all & hope the tourists & locals come out for the festive season & beyond
Frank Frikker, 21-12-11 17:54:
Change of mind set is needed in many areas. The relationship between lessees and lessors should not be a slave - master one. The spirit of win/win has to prevail. No one wants to work for their landlords only. Business only makes sense if both sides have a fair chance to make a profit. The world has changed. Systems need to change too. I don't agree with Ken Dobbs that we need more take away food outlets. More of these and "Nothing higher $20" shops only show the demise of this former upmarket town. Some seem still to believe that all we need is more people. Why should we want more people that spent little? I am afraid we entered the mass market and that we will not be able to win this battle. This town needs to re-invent itself if it wants to sustain its position. Landlords are part of the problem and should be invited to be part of the solution too.
Paula Johnson, 21-12-11 16:10:
Rowan Clark was my landlord for approx 10 years and was always reasonable and negotiable and saw me through several ups and downs but communication all year, in good times and bad, is important. The landlord's investment is a business too and things aren't rosy down south either. The out-of-town landlords rely on advice to set the rents and their aim isn't to have empty shops. Greed may play a factor for one man but the majority want an harmonious working relationship that is long-lasting, complaint-free and mutually profitable.
Rod Davis, 21-12-11 14:54:
The landlords, the body corporate thieves, the taxman, and the council all live in 2007, and sit there, pretending all is normal, extracting their pound of flesh, as the whole FNQ tourism income takes a dive.
They all make empathetic sounds, but the banks never give an inch, the public servants just charge as though its thier entitlement, and everyone suffers. But its way worse in Europe and the States, where the full burden of the excesses of the debt binge, gets landed back on those who took the least risk, but who copped the bill anyway. The world, or the western world at least, is being taught some very harsh lessons..and it all about debt, and something for nothing wealth. Now the money has run dry, what's left is life.
One last, and maybe unpleasant truth.
Its not GFC 2. It was not a GLOBAL FINANCIAL CRISIS… it was never global.. its just the problem of the 'West'.
Here in Asia, busieness has never been better. And there is one main reason. Asians dont have debt. If you dont do debt, you dont do binge. And no binge means no bust.
I add, the whole debt binge was a manipulated game by the banking families, to gain control, as they have now done in Europe, with the US next.
The world is not all it seems as you see it on CNN.
Marco , 21-12-11 13:16:
We wear both caps - tenant and landlord.

From the landlord's perspective, we ARE taking some of the heat! We're trying to run a business and survive too, with financial pressure from huge unrecoverable costs such as land tax, bank interest, insurance, maintenance etc. If the landlord can't pay these, it's tenants won't have a place to trade. Surviving has to be a team effort during these difficult times so we work with our tenants and consequently haven't had a vacant shop for a long time.

From a tenant's point of view, a majority of our costs continue to rise while we are unable to raise prices. Rent is only part of the problem in our business. Labour is the biggest cost we have. The so called "Modern Award" works against the tourism industry, penalising us because of the hours we trade - this town needs a resort award to ease this pressure. Another cost is Council rates - these continue to increase every year (why?) and are actually the biggest component of our "outgoings" charges passed on by the landlord.

So, while some southern landlords may be out of touch in trying to raise rents 20%, not all are trying to do this. Speak to your landlord but remember, they aren't banks! They have financial pressures and are trying to survive as well. While rent may be a small shop's biggest cost, remember that there are costs such as those mentioned above that are driving the rent that needs to be charged.
ROWAN CLARK, 21-12-11 11:20:
I am an owner of a retail shop in Macrossan St and previously only the supply and demand of retail premises had pushed the rental up to what retailers were prepared to pay. Today it is a very different story and I have greatly dropped the rent to attract a new tenant, following the vacation of the previous tenant at the end of their long lease. Any tenant should have rights under there lease when due for market rental review. I would think most landlords should be realistic with the current supply and demand and would do a deal to keep their tenant.Port Douglas is a beautiful holiday location and will bounce back as the world changes.
guy besley, 21-12-11 11:19:
The big problem here is that the greed of the few landlords is over run by their lack of investment knowledge. Interest rates are at an acceptable level, and property values have been decimated. In short the rental being charged by greedy naive landlords needs to drop to create a reasonable yield based on current property values, NOT what they may have paid or believe them to be. A classic faux pas of real estate investors. They just don’t understand yield. And in the meantime more casualties are inevitable. Will it change, no, unfortunately not.
michael , 20-12-11 23:20:
As sure as the sun comes up in a free market democracy landlords will put the squeeze on there tenants cajones , and no amount of bleeding hearts will soften there grip.
But just because they have you over a barrel it dont mean you have to drop your pants.Know your rights , use arbitration ,negotiate ,OH&S laws make most LL grimace, if your paying blue chip rent demand a blue chip premise.
Pain shared is pain halved.
P.S. apologies to any landlords of reason but please comment and tell us your side.
philip dalziel, 20-12-11 17:58:
Something that I heard somewhere "you can shear a sheep many times but you can only skin it once"
Graeme , 19-12-11 14:42:
I've heard around the traps that one particular landlord, known by some as "Monty Burns", is actually increasing rents on his many properties in town, some by up to 20%. If this is true it is pure greed and shows a lack of respect for business owners and a complete disregard for the current economic climate. Tenants - band together and take him to arbitration - you will surely win. Business owners cannot spend more time and energy working just to pay the rent, the landlords need to take some of the heat - their properties are not worth as much and the rents they charge need to reflect the changed business environment. Don't let Port become a ghost town - things need to change - viva la revolution!!
Nathan , 19-12-11 11:04:
I have been a regular visitor to the Port Douglas area and have been planning my move to the far north, I run a small business and was looking in Port and also Cairns, the prices for rent were un reasonable and most the terms were just to high risk for a small business. Greed will ruin this beautiful town..People want a new experience not just the same crap stores as the city they have just left..I hope this town is not doomed by greedy landlords.Cairns was the same...they would rather leave it vacant than get a tenant who may struggle...Any rich landlords want to adopt a new son..

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